Order Policy
Can't come to the store? We can ship to you -- it's as easy as 1,2,3 ...
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1.
Select the item you wish to purchase. Select the color and size you want, and click "Add to Cart" (located below the color and size options) to add the item to your cart if you wish to use Credit Card to pay online.
Interested in something you saw on our site or you do not want to pay online, please contact us by phone on 647-430-7498 or e-mail sales@bestforbride.com with your question and we will do our best to answer you as prompt as possible.
2.
If you pay online, once you've added all the stuff you want please click "Proceed to Checkout". Enter your name and shipping address.
3.
We will process your order when we receive your payment. You can pay by:
1. Credit Card
-DO NOT SEND CREDIT CARD NUMBER BY email -
Pay online if you have PayPal account and if you do not have.
If you do not want to pay online, please call our store on 647-430-7498.
2. Money Order - Faster than a check.
3. Check - We must wait 10 days for check to clear bank.
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I placed an order, can I cancel it?
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Once you placed an order, we will contact you by e-mail or phone to confirm the order. An order can be cancelled before it is confirmed. However, once an order is confirmed it cannot be cancelled.
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How long does it takes to receive my order?
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It depends on the collection that you selected and if we have it in stock. Usually it takes between 12-17 weeks. Most of the collection can be done as rush orders in approximately 4-6 weeks.
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Will you notify me when my order is placed and when my order is shipped?
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Yes, you will get emails whenever an order is placed and also when your order is shipped. So please make sure and provide the correct email address when you are filling out the checkout form. Additionally you will also get the payment receipt by email either from paypal.com or from our credit card company.
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How can I pay for the shipping and handling fee?
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We accept various forms of electronic payments - Visa, Master Card or Pay Pal. If you have problems paying with PayPal, call us Toll Free at +1-877-373-7702 (USA and Canada) or email at orders@torontodresses.com and we will provide you with other ways of payment!
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What is the shipping cost?
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We provide Worldwide International shipping. We ship everywhere.
Shipping to other countries like UK, Australia, Russia, Ukraine, Europe, Israel, Africa, Egypt, United Arab Emirates, etc costs $100.
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Is it safe to shop on your web site?
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Yes, our e-commerce transactions are secured and encrypted with a SSL certificate.
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To Place an Order By Credit Card
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Select the item you wish to purchase. Select the color and size you want, and click "Add to Cart" (located below the color and size options) to add the item to your cart. Nothing is ordered yet and you can back out anytime.
You can then continue shopping, and every item that you add to your cart will be reflected in your shopping cart. If you wish to change what's in your shopping cart, you can click "View Cart" located under the "Add to Cart" button. In this area you can remove items.
Once you've added all the stuff you want you then click "Proceed to Checkout". In the checkout there are two steps.
1. Enter your name and shipping address.
2. Review your order, total due, provide your payment information and billing address. Make sure your billing address matches your credit card billing address. Click ORDER NOW and you are done. You will receive a confirmation email in a few moments with all the information on the confirmation page.
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About Orders Placed On-Line
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Never send your credit card number in an e-mail. Call or fax the store to use your credit card.
Terms and conditions for orders:
1.
We provide Worldwide International shipping. We ship everywhere: Canada, USA, UK, Australia, Russia, Ukraine, Europe, Israel, Africa, Egypt, United Arab Emirates, etc.
2.
Returns - We want you to be satisfied with the goods you receive. If there is any problem with goods shipped (the items is damaged or it does not match details in your order form) then you can return it. You may call the store within 5 days of receiving your shipment for a Return Authorization. You may then return the goods to the store. When we receive your return we will refund your purchase price. To receive a refund your goods must be promptly returned (received at the store within two weeks of our ship date) and returned items must be as received out of the box (unworn, unused, new condition with all store hang tags attached). Returns are not accepted without a Return Authorization.
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